McAfee ANTI-THEFT FILE PROTECTION User Manual download pdf (Page 21)

Troubleshooting

This section will help you solve occasional problems that may

occur.

In this chapter

I forgot my password ..................................................19

I cannot find my vault.................................................20

My vault is read-only ..................................................20

Uninstalling Anti-Theft...............................................20

I forgot my password

If you have forgotten the password for a vault, you can reset it

and gain access by answering the security questions specified

during the First-Use wizard.

Note: If you share a computer with other users and you did not

create the security questions in the First-Use wizard, then the

user who created these security questions must reset your

password for you.

1 Open McAfee Anti-Theft by double-clicking the McAfee

Anti-Theft icon on your desktop.

2 Click the vault you want to open.

3 On the toolbar in the right pane, click Unlock.

4 Click the I forgot my password option to start the I forgot

my password wizard. The wizard contains the security

questions created in the First-Use wizard.

5 Enter the answers to each question in the respective answer

boxes, and then click Next.

6 Enter the new password and re-enter it in the Confirm

Password box.

7 Click Next.

8 Click Finish.

Note: The Password Strength indicator denotes how strong

your password is; that is, if it contains just alphabetic characters

then it may be considered weak, and if it contains alphabetic and

numeric characters then it will be considered strong.

C HAPTER 5

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McAfee ANTI-THEFT FILE PROTECTION User Manual Page 21