McAfee QUICKCLEAN 1.0 Installation Guide download pdf (Page 24)

After the tags are successfully applied, click System Tree, select the Threat Intelligence Exchange

server, then click Wake Up Agents.

On the Wake Up McAfee Agent page, select Force complete policy and task update, then click OK.

Verify that this task completed in the server task log.

Click Menu | Configuration | Server Settings, then click DXL ePO Client.

Verify that the Connection State is Connected. If it isn't, repeat steps 5–8.

Verify that the DXL and TIE services are running: on the virtual machine, open a Console

window, log on and enter service dxlbroker status, then enter service tieserver status.

In the System Tree, select the Threat Intelligence Exchange server, and from the Actions menu, click

DXL | Lookup in DXL.

Verify that the Connection State is Connected.

Verify that the DXL and TIE services are running: on the virtual machine, open a Console

window, log on and enter service dxlbroker status, then enter service tieserver status.

With the DXL broker up and running successfully, you can now click Menu | Systems Section | TIE Reputations

to verify that you can search for files and certificates. If you can't, repeat steps 5–8.

Access the log files

To troubleshoot installation problems, see the following log files.

Threat Intelligence Exchange server — /var/McAfee/tieserver/logs/tieserver.log

Threat Intelligence Exchange module for VirusScan Enterprise — %programdata%\McAfee\TIEM

Data Exchange Layer Client — %programdata%\McAfee\Data_eXchange_Layer

Data Exchange Layer Broker — /var/McAfee/dxlbroker/logs/dxlbroker.log

Reconfiguring using scripts

Scripts are available to reconfigure the Threat Intelligence Exchange server, Data Exchange Layer

brokers, and the McAfee Agent.

Accessing the scripts

The scripts are located in the /home/<username> directory. They must be executed with sudo

permissions, for example, sudo /home/myname/change‑hostname.

Troubleshooting

Access the log files

McAfee Threat Intelligence Exchange 1.0.0 Installation Guide

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McAfee QUICKCLEAN 1.0 Installation Guide Page 24