McAfee VIRUSSCAN ENTERPRISE User's Guide Page 164
- Page / 166
- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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L
log files, VirusScan Enterprise
access violations 25
email scanning and 69
on-demand scanning and 66
See activity logs, VirusScan Enterprise 84
low-risk processes
configuring VirusScan Enterprise 54
settings 54
M
McAfee Agent
icons indicate version 14
VirusScan Enterprise component overview 10
McAfee Headquarters, VirusScan Enterprise component 10
McAfee Labs
submit a sample 74
submitting samples 94
access 13
accessing Threat Library 95
Artemis sends fingerprint to 53
VirusScan Enterprise component overview 10
McAfee ServicePortal, accessing 8
McAfee Validation Trust Protection Service, disabling during
troubleshooting 98
menu bar, VirusScan Console 13
MER tool (See Minimum Escalation Requirements tool) 97
Messages tab, VirusScan Enterprise
on-access scanning 54
mfehidk.sys file, renaming during troubleshooting 98
MFEVTP (See McAfee Validation Trust Protection Service) 98
Minimum Escalation Requirements tool 97
Mirror tab, VirusScan Enterprise 46
mirror task
configuration 46
overview 45
MirrorLog.txt, activity log 84
monitoring, VirusScan Enterprise
overview 84
tools 84
msiexec.exe, command installation command 95
N
network drives
configuring overview 60
configuring using ePolicy Orchestrator 4.0 61
configuring using ePolicy Orchestrator 4.5 and 4.6 61
configuring using the VirusScan Console 62
Notes Scanner Settings tab, VirusScan Enterprise
on-delivery email scanning 69, 71
notifications, VirusScan Enterprise
configuring 78
overview 78
O
On network drives option, VirusScan Enterprise 52
On-Access Scan Messages alert 51
on-access scanning
activity log file 96
configuring with ePolicy Orchestrator 4.0 59
configuring with ePolicy Orchestrator 4.5 and 4.6 58
configuring with the VirusScan Console 59
disabling during troubleshooting 98
deciding how many scanning policies 54
on-access scanning
(continued)
detections and actions 72, 74
general and process settings 54
overview 51
process settings 58
reading from vs. writing to disk 52
scanning policies 54
script scanning 53
unwanted programs, enabling using ePolicy Orchestrator 4.0 41
unwanted programs, enabling using ePolicy Orchestrator 4.5 or
4.6 40
unwanted programs, enabling using the VirusScan Console 42
unwanted programs, overview 40
on-delivery email scanning
alerts and notifications 78
on-demand scanner
unwanted programs, configuring (See Configuring on-demand
scan tasks) 38
on-demand scanning
command line options 91
configuring tasks 66
configuring with ePolicy Orchestrator 4.0 65
configuring with ePolicy Orchestrator 4.5 or 4.6 64
configuring with VirusScan Console 65
detections and actions 75
exclusions 66
incremental, resumable, in-memory 63
methods 63
overview 62
remote storage scans 63
scan deferral 64
system utilization 64
on-network drives
configuring overview 60
configuring using ePolicy Orchestrator 4.0 61
configuring using ePolicy Orchestrator 4.5 and 4.6 61
configuring using the VirusScan Console 62
OnAccessScanLog.txt, activity log 84
OnDemandScanLog.txt, activity log 84
Open Remote Console feature, VirusScan Enterprise
accessing remote systems 94
overview 94
P
passwords
controlling access to VSE interface 21
protecting phone book files 23
User Interface Options policy 21
Performance tab, VirusScan Enterprise
on-demand scanning 66
policies, VirusScan Enterprise
Alert Policies 78
email scanning 69
General Options 21
on-access scanning 54
On-Delivery Email Scan Policies 69
unwanted programs 38
unwanted Programs 73
ports
access protection, options 31
blocking network traffic on 23, 25
potentially unwanted programs (See unwanted programs) 38
process settings
on-access scanning 58
McAfee VirusScan Enterprise 8.8 Product Guide164
Index
- Product Guide 1
- Contents 3
- Audience 6
- Conventions 6
- How this guide is organized 7
- Finding product documentation 8
- Getting Started 10
- Using right-click features 14
- What to do first 17
- Quarantined items 18
- Access protection 19
- MyProgram.exe is not malware 20
- VirusScan Console 23
- Rule type descriptions 24
- Protection level descriptions 24
- Types of user-defined rules 25
- Port blocking rule options 31
- Removing user-defined rules 33
- Configuring unwanted programs 38
- DAT files and how they work 43
- Configuring the mirror task 46
- Framework 47
- Excluding scan items 48
- Using scheduled tasks 49
- Scheduling tasks 50
- Configuring the task schedule 50
- Scanning items on-access 51
- Enabling on-network drives 52
- How Artemis works 53
- Configuring general settings 54
- Configuring process settings 58
- Scanning items on-demand 62
- How scan deferral works 64
- How system utilization works 64
- Detections and responses 72
- Buffer overflow detections 73
- Unwanted program detections 73
- On-access scan detections 74
- On-demand scan detections 75
- Email scan detections 75
- Managing quarantined items 77
- Configuring alerts 78
- Access queries and dashboards 80
- Configuring emergency DATs 81
- Downloading a SuperDAT file 82
- Fine-Tuning Your Protection 84
- Running an example query 85
- Analyzing your protection 86
- Appendix 89
- SCAN32.EXE 91
- MCUPDATE.EXE 93
- MCUPDATE 93
- Connecting to remote systems 94
- Troubleshooting 95
- REINSTALLMODE 96
- Property 96
- McAfee VirusScan Enterprise 100
- 8.8, Installation Guide 100
- Frequently asked questions 101
- 00000000.ie 102
- CATALOG.Z 103
- Access Protection tab 104
- Configuring predefined rules 105
- Option definitions 106
- Alerts tab 107
- Reports tab 108
- Blocking tab 109
- Display Options tab 112
- Actions tab 113
- Scan Items tab 117
- General tab 120
- Default = very low 121
- Messages tab 122
- Notes Scanner Settings tab 123
- Exclusions tab 126
- Task tab 134
- Password Options tab 135
- Processes tab 136
- Quarantine Policy tab 140
- Policy tab 141
- Manager tab 142
- Scan Locations tab 144
- Performance tab 146
- DefinitionOption 147
- ScriptScan tab 148
- User-Defined Detection tab 149
- Repositories tab 150
- Proxy settings tab 153
- Mirror task 154
- AutoUpdate task 155
- Schedule tab 156
- Advanced schedule options 160
- Global Scan Settings tab 161
- (continued) 164
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