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McAfee GOLD - SUPPORT User Manual Page 25

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McAfee Inc. © 2006 Gold Support v2.3 User Guide
Page 22
Details of specific Service Requests can be viewed by clicking on the desired case from the
status screen.
Updates are visible in the Updates Section, and you can add information that may help
McAfee resolve your issue.
You can also upload attachments such as log files and network diagrams in the Attachments
Section of the Service Request.
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