McAfee QUICKCLEAN 3.0 User's Guide download pdf (Page 43)

Product Guide 43

Product Support and Customer

Service

Contacting Customer Service and Technical

Support

For Product Support and Customer Service, please visit

http://www.mcafeehelp.co.uk. Our support Web site offers 24-hour access to

solutions to the most common support requests in our easy-to-use 3 step

Answer Wizard. You may use our advanced options, which include a

Keyword Search and our Help Tree, a tool designed for the more

knowledgeable user in mind.

If you cannot find a solution to your problem, you may also access our FREE

Chat Now! and E-mail Express! options. Chat and E-mail enables you to

quickly reach our qualified support engineers and customer service agents,

through the Internet, at no cost. Phone support information can also be

obtained from our self-help web site at: http://www.mcafeehelp.co.uk.

About McAfee-at-home.com

McAfee is famous for its dedication to customer satisfaction. We continue this

tradition by making our site on the World Wide Web a valuable resource for

answers to your questions about McAfee Consumer Products. We encourage

you to visit us at http://www.mcafee-at-home.com and make this your first

stop for all of your product needs.

Emergency Support

If you installed a McAfee retail product into your computer and a

computer-related emergency arises that prevents you from connecting to the

Internet, you may call the telephone number displayed below to obtain a

technical support callback.

Emergencies consist of the following:

n Your computer cannot connect to the Internet.

n Your computer was attacked by a virus and it cannot connect to the

Internet.

n Your computer freezes after installing a McAfee product.

1 2 ... 38 39 40 41 42 43 44 45 46 47 48 49 50

No comments

McAfee QUICKCLEAN 3.0 User's Guide Page 43