McAfee QUICKCLEAN 3.0 User's Guide download pdf (Page 44)

Product Support and Customer Service

44 McAfee QuickClean 3.0

n You would like to speak with a customer service agent to purchase a

McAfee product, rather than make a purchase at our eStore.

For a technical support callback, please be sure to leave your complete name

and telephone number; and our expert technical support representatives and

customer service agents will return your call as soon as possible.

When we call you, please have the following information readily available:

n The version number of you McAfee software. You can locate this

information by selecting Help > About.

n The Windows operating system and version number

n Amount of memory (RAM)

n Model name of hard disk (internal/external)

n Extra card, boards, or hardware

n A complete description of the problem, for example, the EXACT error

message as it appears on screen, what actions did you performed before

you received the error message, is the error persistent, can you duplicate

the problem.

Contact addresses:

Network Associates International B.V.

P.O. Box 58326

1040 HH Amsterdam

The Netherlands

Customer Service

McAfee Consumer Products

Apollo Contact Centre

Units 2-6, Boucher Business Centre

Apollo road, Belfast BT12 6 HP

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McAfee QUICKCLEAN 3.0 User's Guide Page 44